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Canny vs PostHog

Canny is a customer feedback tool that gathers feature requests from many channels, links them to revenue, and shares a roadmap for SaaS teams. PostHog is a product analytics platform that combines analytics, session replay, feature flags, error tracking and a data warehouse for software teams.

Facts checked Oct 2026 · From each tool's public website · How we work

CannyPostHog
Best forProduct, sales and customer success teams at B2B software companies.Product and engineering teams that want analytics and product tools in one place.
CategoryFeedback & testimonialsWeb & product analytics
Pricing modelFree plan + paid plansFree plan + paid plans
Free planYesYes
Lowest paid plan$79/moUsage-based
Open sourceNoYes
CheckedOct 2026Oct 2026
Websitecanny.ioposthog.com

Key differences

  • Both have a free plan.
  • PostHog is open source and can be self-hosted; Canny is not.
  • Lowest listed paid plan: PostHog Usage-based, Canny $79/mo.
  • PostHog sits in a different category, so it covers part of what Canny does.

Canny

Canny is a customer feedback tool that gathers feature requests from many channels, links them to revenue, and shares a roadmap for SaaS teams.

As of Oct 2026, Canny has a free plan and paid plans start at $79/mo (source: canny.io).

Top Canny features

  • Autopilot. AI reads support and sales conversations, then captures, deduplicates and triages the feedback.
  • Feedback portal. Customers post requests in their own words and vote on ideas from others.
  • Roadmap. Each request shows its status so customers can see what is planned and coming next.
  • Product announcements. Tell every customer who asked for a feature when it ships.

Canny plans

Free
$0
25 tracked users
Pro
$79/mo
billed yearly; starting price, rises with tracked users
Business
Custom
5,000+ tracked users, SSO and CRM integrations

Canny overview · Canny pricing · Canny alternatives

PostHog

PostHog is a product analytics platform that combines analytics, session replay, feature flags, error tracking and a data warehouse for software teams.

As of Oct 2026, PostHog has a free plan and paid plans start at Usage-based (source: posthog.com).

Top PostHog features

  • Product analytics. Track events and user behaviour; the first 1M events each month are free.
  • Session replay. Watch recordings of user sessions; 5K recordings free each month.
  • Feature flags and experiments. Roll out features gradually and run A/B tests; 1M flag requests free monthly.
  • Error tracking. Group exceptions and stack traces into issues; 100K exceptions free monthly.

PostHog plans

Free
$0
monthly free tier on every product, 1 project, 1-year retention
Pay-as-you-go
Usage-based
pay per use above free tiers; 6 projects, 7-year retention
Platform packages
Custom
SSO, audit logs, custom roles; annual plans via sales

PostHog overview · PostHog pricing · PostHog alternatives

Canny vs PostHog: FAQ

What is the difference between Canny and PostHog?

Both have a free plan. PostHog is open source and can be self-hosted; Canny is not. Lowest listed paid plan: PostHog Usage-based, Canny $79/mo. PostHog sits in a different category, so it covers part of what Canny does.

Is Canny or PostHog free?

Canny: free plan yes. PostHog: free plan yes. Check each site for current limits.

Who should choose Canny?

Product, sales and customer success teams at B2B software companies.

Who should choose PostHog?

Product and engineering teams that want analytics and product tools in one place.

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